IMPORTANT: By acknowledging that you have read these Terms & Conditions in order to proceed to completing your order, you acknowledge the following statement:

“I certify that I have line management approval to purchase.” 

As you complete your order, please verify your correct billing and shipping address information. Improper data may lead to delays in order processing. Address changes due to errors in address entries will result in a $10 change fee for ground orders, regardless of shipping method. Product will be shipped according to product availability. Email confirmation will include shipping and tracking information as soon as your product has shipped. All non-defective returns and/or orders cancelled after billing has been processed will incur a 15% restocking fee. There is a 7 day return policy on all products. Elanco Promo guarantees the condition of all products as new. All orders are shipped UPS Ground or USPS Priority Mail.

Apparel orders take 15 business days to ship. Regular orders take 5 business days to ship.